Litewel Electronics India Pvt Ltd
Emergency Light Manufacturer and Specialist in Mumbai, India

Customer Service


Ordering Information

Litewel Electronics offers customers easy ordering over the phone or through email. In addition to our regular services, we offer our business customers Corporate Account services, which include technical consultations, quotes, and volume (100+) pricing. For qualified customers, we accept Purchase Orders and offer Net Terms. For more information on these services, or to request a quote on a volume order, please Contact Us.

International Customers are provided with a quote for the product along with the most efficient and economical options for shipping based on your location.

Shipping & Delivery

Litewel Electronics ships its products worldwide. We use a reputed courier company and provide the tracking number along with the despatch conformation by email. Lead time for most products is between 7-10 business days depending on your quantity and the item. For international shipping rates and transit times please contact Customer Service to request a rate quote.

We also cater to all kinds of customers located in all corners of India through our tie up with various courier and cargo companies.

Payment Information

We offer customers the following payment options,

  • Demand Draft
  • Online Bank Transfer ( NEFT)
  • Direct Deposit in our Bank Account
  • Credit Card through Paypal ( request details via email )
  • Bank TT for Overseas customers
All the necessary information for making the payment through the above methods is provided once the order is placed.

Flexible payment options are also provided depending on the quantity ordered and your repeat requirement

Warranty

We offer a superior industry leading 18 month* warranty across our entire product line, so you can rest assured of our quality and reliability.

Returns & Replacements

In the unlikely event that you should receive a faulty or defective product, we will replace the said product once received from you, at our expense.

Order Status and Viewing Orders

We endevour to ship out orders by the committed date given at the time of placing the order.

Qualified customers may track the status of your order through our website, once you have an account with us. Our customer service team can also update you on the status of your order and the expected delivery time.

*Conditions Apply.